Get all users who are assigned to unresolved tickets

GET

/openapi/thread/unresolvedticketsassignedusers

const url = 'https://open-api.replyco.com/openapi/thread/unresolvedticketsassignedusers';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://open-api.replyco.com/openapi/thread/unresolvedticketsassignedusers \
  --header 'Authorization: Bearer <token>'

Returns a distinct list of users who currently have at least one unresolved ticket assigned to them. Useful for filtering tickets by assigned user or displaying active team members.

Note: Only returns users with active (unresolved) ticket assignments.

Authorizations

Bearer

Responses

200

Returns the list of users with unresolved tickets

401

User is not authenticated or authorized