Export ticket statistics as CSV for specified period

GET

/openapi/reporting/ticketstatisticcsv

const url = 'https://open-api.replyco.com/openapi/reporting/ticketstatisticcsv';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://open-api.replyco.com/openapi/reporting/ticketstatisticcsv \
  --header 'Authorization: Bearer <token>'

Generates a downloadable CSV file with detailed ticket statistics.

CSV includes:

Date/time
Ticket counts
Channel breakdown
Status distribution
Performance metrics

Use cases:

External reporting
Data analysis in Excel
Archive generation
Custom visualizations

Authorizations

Bearer

Parameters

Query Parameters

from

string format: date-time

Start date for report period (optional)

string format: date-time

End date for report period (optional)

Responses

200

Returns CSV report

400

Invalid date parameters

401

User is not authenticated or authorized