Get paginated threads by customer ID

GET

/openapi/thread/bycontact/{customerId}

const url = 'https://open-api.replyco.com/openapi/thread/bycontact/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0?page=1&count=10';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url 'https://open-api.replyco.com/openapi/thread/bycontact/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0?page=1&count=10' \
  --header 'Authorization: Bearer <token>'

Returns all tickets/threads associated with a specific customer. Results are ordered by creation date (newest first).

Pagination limits:

Minimum page: 1
Maximum items per page: 100
Default items per page: 50

Authorizations

Bearer

Parameters

Path Parameters

customerId

required

string format: uuid

Customer ID to filter threads by

Query Parameters

page

integer format: int32

default: 1

Page number (default: 1, min: 1)

count

integer format: int32

default: 10

Items per page (default: 50, min: 1, max: 100)

Responses

200

Returns the paginated thread list

400

Invalid pagination parameters

401

User is not authenticated or authorized

404

Customer with the specified ID was not found