Get tasks statistics grouped by user

GET

/openapi/reporting/byuser

const url = 'https://open-api.replyco.com/openapi/reporting/byuser';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://open-api.replyco.com/openapi/reporting/byuser \
  --header 'Authorization: Bearer <token>'

Returns task/ticket assignment and completion statistics per user.

Metrics included:

Tasks assigned per user
Tasks completed per user
Average completion time
User workload distribution

Use cases:

Team performance monitoring
Workload balancing
Individual performance tracking

Authorizations

Bearer

Responses

200

Returns the task statistics grouped by user

401

User is not authenticated or authorized