Change the status of a chat

POST

/openapi/chat/status/{chatId}/{status}

const url = 'https://open-api.replyco.com/openapi/chat/status/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/0%20-%20Open';
const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request POST \
  --url https://open-api.replyco.com/openapi/chat/status/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/0%20-%20Open \
  --header 'Authorization: Bearer <token>'

Updates the chat status (e.g., Open, Closed, Pending). This action is logged in the changes history.

Available statuses:

Open: Active chat
Closed: Resolved chat
Pending: Awaiting response

Authorizations

Bearer

Parameters

Path Parameters

chatId

required

string format: uuid

Chat ID to update

status

required

integer format: int32

Allowed values: 0 - Open 1 - Closed

New status to set for the chat

Responses

200

Status was successfully changed

400

Invalid status value

401

User is not authenticated or authorized

404

Chat with the specified ID was not found