Get tickets statistics grouped by time periods

GET

/openapi/reporting/ticketspertime

const url = 'https://open-api.replyco.com/openapi/reporting/ticketspertime';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}

curl --request GET \
  --url https://open-api.replyco.com/openapi/reporting/ticketspertime \
  --header 'Authorization: Bearer <token>'

Returns ticket count statistics organized by time intervals. Useful for visualizing ticket volume trends over time.

Data returned:

Ticket counts per time period (hourly, daily, weekly, or monthly)
Trend analysis data
Peak activity periods

Use cases:

Dashboard ticket volume charts
Identifying busy periods
Capacity planning

Authorizations

Bearer

Responses

200

Returns the ticket statistics grouped by time

401

User is not authenticated or authorized