Fetch only what you need
Sending the page size you need gets your data in fewer calls, and leaves more room under the rate limits. It also avoids a 400 from asking for too much at once.
What to do
Section titled “What to do”- Ask for at most 100 tickets per page; a larger count is rejected with 400 “Max page size is 100.”
- List operations return 10 items per page unless you send count; send the page size you need instead of paging through small pages.
Why it works
Section titled “Why it works”A list operation returns a small default page unless you ask for more. An integration that doesn’t send count makes
many more calls than it has to. The largest page is capped, and a request above the cap is refused, not cut down.
Related
Section titled “Related”- Pagination and filtering: page sizes, sort order and filters.
- Stay within the rate limits: how often you may call a list.
- Tickets: the filters on the ticket list.